Building a Company Without Borders

HBR. ORG Bart Becht is the CEO of Reckitt Benckiser, headquartered in Slough, England. Building a Company Without Borders An Italian Is Running The Uk Business A Dutchman Is Running The U. S. Business An American Is Running The German Business By Bart Becht A Frenchman Is Running The Russian Business An Indian Is Running The Chinese Business A Belgian Is Running The Brazilian Business T The Idea You may never have heard of Reckitt Benckiser, but in the past few years the company has outperformed its rivals P&G, Unilever, and Colgate in growth—even during the downturn. Here’s how. ey say you can’t go home again. If you work for Reckitt Benckiser, you can go home—but you may not want to, and you certainly won’t have to. Many companies, when they describe themselves as global, mean they have operations around the world, they work virtually and in all time zones, and their key people are developed through stints in other markets. Our version is more comprehensive. Most of our top managers haven’t held jobs in their countries of origin for years and view themselves as global citizens rather than as citizens of any given nation. We have operations in more than 60 countries. Our top 400 managers represent 53 di erent nationalities. We’ve spent the past 10 years building this culture of global April 2010 Harvard Business Review 103 This article is provided compliments of Reckitt Benckiser Group. HOW I DID IT mobility because we think it’s one of the best ways to generate new ideas and create global entrepreneurs. And it has paid o . Products launched in the past three years—all the result of global cross-fertilization—account for 35% to 40% of our net revenue. For example, Finish, an all-in-one dishwasher tablet you drop into your machine, is now the leader in its market category. Recently we successfully introduced QuantuMatic—an automatic dispenser of dishwasher detergent that doesn’t need to be re lled for up to a month. With constant innovation like this we’ve enjoyed steady, pro table growth, even during the downturn. Since 2005 we’ve outpaced all our big competitors. During the recession we’ve invested more than ever in marketing, and we grew at a rate of 8% (at constant exchange rates) in 2009. A Company Without a Country The RB â€Å"Powerbrands† Though the company’s corporate brand recognition is very low, its products are well-known. RB focuses on 17 powerbrands: Air Wick Calgon (water softener) Cillit Bang Clearasil Dettol Finish French’s PREVIOUSLY ELECTRASOL Gaviscon AMERICA IN NORTH Harpic Lysol Mortein Mucinex Nurofen Strepsils Vanish Veet Woolite 104 Harvard Business Review April 2010 Reckitt Benckiser resulted from a merger in 1999 of Reckitt & Colman—a British purveyor of household cleaning products with a great stable of brands—and the Dutchlisted Benckiser, a much smaller but betterperforming consumer goods company. But we don’t want to be known as an AngloDutch enterprise, or by any other label based on our operations or history. We’re not any country’s company—we’re a truly multicountry company. That is by design. Postmerger we mixed the national cultures quickly in every corner of our operations. Premerger many of the local businesses had been running themselves more or less independent of the rest of the world and without regard to overall corporate priorities. We transferred people who embodied RB’s values into key positions in new markets. Managers from one side of the merger were purposely moved to another territory, and then moved again. Now in every country we have people of many nationalities as well as local citizens. Today an Italian is running the UK business, and an American is running the German business. A Dutchman is running the U. S. business, an Indian the Chinese business, a Belgian the Brazilian business, and a Frenchman the Russian business. It’s not that you can’t advance at RB in your local company. You can. But we also offer unique global mobility and experience to people who want to grow their careers on a world stage. To facilitate this mobility, we established compensation rules that apply equally to our top 400 managers in all markets, making international transfers easy. We have just one employment contract, and our salary ranges were developed with global benchmarking. Our annual cash bonus structure and long-term incentive plans are the same for everyone, as are our pensions, medical plans, and other benefits. We have no expatriates in the traditional sense, no tax equalization or guarantee of a job back in one’s home country. When employees take jobs in other countries, they’re transferred as â€Å"local hires. † We’ve built in standard protocols to make it easier for people with families to move. For example, we fund whatever school the employee chooses for his or her children because we understand how important that is to a family’s adjustment. That way, we can instantly accomplish a transfer—we don’t have to negotiate a lot of convoluted contractual nonsense. We have moved people to new countries in as little as two days. We also do something pretty rare with graduates. In some markets we help foreign students to get work permits in the countries where they’ve been studying. The very fact that they have traveled to study means they are internationally minded and thus likely to be keen to work in other countries as well. At a lot of companies it’s assumed that employees, having â€Å"seen the world,† will sooner or later return to their home countries to continue their careers. Our idea is that you focus primarily on the best job possible for you, regardless of country. That kind of life isn’t for everyone, and not everyone has to follow that path. But those who love it really love it. It’s exciting, and it gives pace, challenge, learning, and a buzz to people’s careers—along with the satisfaction of being able to be entrepreneurial and innovative. We try to put our high potentials in stretching situations around the globe. For example, we had one excellent employee who wanted to be moved to an international marketing job. We had an opening in India, but that would have been a poor choice for him—he’s Indian. Our previous three marketing people in India were German, French, and British. If this employee wanted to grow, he needed to acquire different experiences and learning, so a better development opportunity would be for him to work in Brazil or Mexico. Our high potentials have to find their footing very quickly, and most of them grow tremendously when we take them out of their familiar zone. This article is provided compliments of Reckitt Benckiser Group. HBR. ORG Reckitt Benckiser at a Glance A DECADE OF GROWTH , MILLIONS , ?, ? Total , Net Revenue (? M) , , , , , , , OPERATING PROFIT , Operating Pro? t (? M) NET REVENUE , Employees ?, ? , Total , Net Revenue (? M) Operating Pro? t (? M) Employees SOURCE RECKITT BENCKISER Even their failures in new markets are important learning experiences for our high potentials. One of our top managers, who is Dutch, still talks about the hard lesson he learned when we transferred him to Turkey. In The Netherlands, where he had worked before, billing and receivables were predictable and orderly. In Turkey the currency suddenly collapsed by 70%—while he was focusing on market share rather than on delinquent receivables. As he puts it, there’s nothing like a currency failure to change your views on tight financial management. If you don’t express your opinion, you don’t have an opinion, and that’s a fatal weakness for people who want to do well at Reckitt Benckiser. That means our meetings are a bit chaotic. Everybody wants to be heard, so it’s more like an Italian family dinner than a nicely organized board meeting. What takes over in our meetings is an intensity and a feeling that we have to ght for better ideas. Con ict is good. We don’t care about consensus. Not having it doesn’t slow us down and doesn’t mean that people aren’t aligned. We make decisions fast and then all stand behind them. What isn’t tolerated is conflict that simply slows down decision making or is for political or personal gain. Almost every key decision is made in the meeting at which it’s rst discussed. We expect people to come armed with facts, be prepared to argue their point of view, and be willing to live with the decision we ultimately make. Get 80% alignment and 100% agreement to implement. And move quickly. But I also don’t believe in crushing minority views. If we have 10 people in a room, eight of them agreeing on one thing and two passionately believing something else, we don’t try to resolve it to everyone’s satisfaction. We allow those two to experiment with their ideas—even if everyone else thinks they’re wrong. At the end of the day, what counts is not what the 10 people in that room think, it’s what the consumer thinks. So we let them run maverick smallscale experiments to get consumer feedback. Sometimes our biggest ideas come that way. About six years ago we had a huge internal debate about a product called Air Wick Freshmatic, which automatically releases freshener into the air on a schedule. It originated when one of our brand managers in Korea observed a new kind of automatic scent dispenser in stores there. In his opinion it was not a well-designed product, but he thought the idea was intriguing, so he brought it to a group meeting at our headquarters. Vigorous debate ensued. April 2010 Harvard Business Review 105 With so many different native languages in our company, it was necessary to make English the official language for all meetings. I’m Dutch, but I don’t speak Dutch with any of my Dutch colleagues, because if others are around, it excludes them. We are one team with one language. English isn’t most people’s native language, and often our English isn’t pretty. But the way we see it, it doesn’t matter as long as you give a view. If you don’t express your opinion, you don’t have an opinion, and that’s a fatal weakness for people who want to do well at Reckitt Benckiser. You have to stand for something, no matter how bluntly you communicate it. Con? ict Is Good This article is provided compliments of Reckitt Benckiser Group. HOW I DID IT HBR. ORG RB’s Performance-Based Remuneration Reckitt Benckiser believes it has designed a compensation plan to foster its innovative and entrepreneurial culture. The company has touted performance-oriented pay in its annual report as key to RB’s strong growth. According to a 2006 Harvard Business School case study, the plan, which applies to the company’s top managers (including the CEO), consists of three parts: base salary, short-term incentives, and long-term incentives. Base salaries are set near the median for competitors’ pay. The real bene? comes in the form of bonuses. A manager who meets all targets will typically receive 40% of his or her base salary as a bonus that year. A manager who blows the targets out of the water A manager who blows the targets out of the water can earn a bonus of up to 144%. (usually that means doubling the target numbers) can earn a bonus of up to 144%. Long-term compensation, in the form of options and perf ormance-related restricted stock, depends on meeting three-year corporate growth targets for earnings per share. New long-term goals are put into place each year. Karen Dillon A couple of our managers believed it should be a consumer product in Europe, but a lot more thought that made no sense— it might work in Korea on a very small scale, but it would never work in Western markets. For one thing, it would have to be priced well above the standard air freshener, and it wasn’t clear that the market would support that. Also, this would be our rst foray into something electronic, with wires, batteries, interval switches—a complex technology combination. The product would require new manufacturing facilities if it went to any scale. But two people meant we had to source materials we had no prior experience with. Today Air Wick Freshmatic is sold in 85 countries, with a wide range of options for consumers. It generates well in excess of ? 200 million annually. That product had the most successful launch in our history. Of course, things don’t always work out that well. We’ve launched some beautifully thought-out products that we were passionate about—but consumers weren’t. A few years ago we introduced a wonderful product to clean your microwave: You put a little sachet into the oven and start it. While If someone wants to stand up under stress and say, â€Å"No, I passionately believe in this,† then I’m willing to take a chance. saw the potential and were willing to ght for the chance to prove it. If somebody wants to stand up under stress and say, â€Å"No, I passionately believe in this. You guys are all wrong! We’ve got to do this,† then I’m willing to take a chance. So in this case I said ne, here’s the money— go gure it out, but do it on a small scale. And that’s what they did. In January 2004, initial testing of the idea with consumers in the UK produced extraordinary results. By the end of the year the product was in more than 30 other countries, and we’d overseen the building of a new factory in China to make it—which 106 Harvard Business Review April 2010 the oven is heating, the sachet pops and spreads cleaner around. When it’s nished, the sachet has become a cloth to wipe your cleaner away. It was a beautifully designed product. But it turns out that people don’t actually want to clean their microwaves all that often, so we pulled it from the market. If we are going to fail, we want to fail small and quickly. Failure is actually a huge incentive for the kind of people who fit well with our company, because they’re so personally competitive that they’ll work even faster for the next success. Everyone wants to do something to get on the map. I just moved one manager from Chile to Turkey. He earned that move because he had done something very challenging in his market—he’d launched one of our â€Å"powerbrands,† the sanitizer Dettol, in Latin America. It wasn’t the biggest success we’ve ever had, but the point is that he did it. He was the guy who brought Dettol to Chile and created a platform for its growth. That’s his mark on the business. That kind of thing earns you a promotion in this company, and the promotion will probably take you to another part of the world. Some people look at us and think they’d have to be nuts to work here. We’re looking for people with a certain level of maturity, intensity, and competitiveness. If you bring all of that to Reckitt Benckiser, it will be rewarded. (See the sidebar â€Å"RB’s Performance-Based Remuneration. †) As the CEO who has guided the company for more than a decade, I’d like to take credit for having a brilliant strategy or unique insights into the global marketplace. But in reality the â€Å"vision† slide we use today is the exact same one we’ve used since the merger. We have a very simple approach to the business: Focus on 17 powerbrands in fast-growing categories, innovate and invest behind them—and do so in every market. At the end of the day, what is most distinct about Reckitt Benckiser is its people and culture. I can tell in three minutes if someone would be a good t for our company. We’d rather have a position open for a long time, if necessary, than put the wrong person in place. It’s that important. HBR Reprint R K This article is provided compliments of Reckitt Benckiser Group.

Spanish & Russian Empires

The age of exploration, a period of expansion for many Eurasian empires occured between 1450 and 1800. During this period both the Spanish and thep Russian empires were able to advance economically from their connections with societies westward. Both empires used some form of a labor system in order to support their social structures, despite the fact that where the laborers originated was different within the two empires. From a political standpoint, both empires were run under an autocratic government. This period was extremely crtical to the development of both the Spanish and Russian empires. Both the Spanish and Russian empires were goeverned by an autocratic body of government. The Russian empire was ruled by a czar, while the title of the head of Spain is a king. The set up of the government of the Spanish empire was probably was developed by the catholic church, while the Russians probably modeled their government after ideas borrowed from the west. From a pollitical standpoint the major difference between the empires was that the Spanish was a maritime empire while the Russian were a landbased empire. While the Spanish focused primarily on expanding overseas, the Russians felt it was better to expandm without traveling overseas. Since the Spanish also controlled land overseas they developed a system known as viceroyalty, where a govenor was put in place to oversee the control of the Spanish colonies in the new world. The Spanish and Russian empires both developed a similar social structure. At the bottom of social structure within both empires were the labor workers. Since both economies flourished based on agricultural successes, both societies required a group of people to work the lands. The Spanish relied primarily on forced laborers from outside of their colonies, typically consisting of slaves from Africa and the native Americans. Unlike the Spanish, the Russians looked towards locals to take part in a form of serfdom. Both the Spanish and Russian empires looked westward for ways to move foreward. The Spanish focused on economical advancements while the Russian empire focused mainly on social aspects. The Russians focused on social aspects because they felt that thier submission to the mongols had put them at a severe disadvantage to the europeans. The Russians borrowed estern ideas such as those used in art, architecture, and justice. The Spanish and Russian empires were both agricullturally based. The Spanish was an empire that not only developed domestic trade but also traded overseas. The Spanish basically single-handedly brought the new world into the worldwide economy. The Spanish were at the forefront of the triangle trade which pumped alot of money into th e European economy. The Columbian Exchange brought a lot of new cash and staple crops into Europe such as potatoes and tobacco. The Russian empire however focused on developing a local economy. The local peasentry was forced into serfdom. The strict enforcement of serfdom was put in place to work the land that supports Russian economy. The age of exploration, from 1450 to 1800 was a critical point in the development of many of the Eurasian empires. Despite being seperated by vast expanses of geographical features, ideas were able to blend profusely within seperate cultures. Clearly no amount of division can stop the bridge between the building of two different empires. ———————————————————————————–

Operations Management Synthesis Essay

Product Design The products that will be made out of the given components are corrective lenses for eyeglasses. The product will have the following features: a. Corrects near-sightedness or far-sightedness, whichever may be the case, through varying curvatures of the lenses, for different grades b. May be rectangular or circular in overall shape c. Around 1.5 inches in length, 1 inch in width d. Clear and transparent, not dark Considering that the finished goods (lenses) are very much expensive in relation to the raw materials (marbles), it would be safe to say that much value was added to the raw materials by the process of manufacturing, as a result. Process Design and Layout Given a product with just modules and essentially made from the same base – standard glass lenses, the process could be considered as repetitive-focus. Given the raw materials of only marbles, the illustration above is the process diagram that will be used. In order to clearly explain the diagram, the process involves the following steps: a. Crush marbles b. Melt marbles c. Add chemicals to treat the glass for durability d. Check for proper consistency/ratio of chemicals to glass and impurities e. Transfer defects back to start of production cycle f. Cool the material g. Check for bubbles h. Transfer defects back to start of production cycle i. Roll out the cooling glass j. Shape or cut out into shape (either circular or rectangular) k. Check dimensions (1.5 inches by 1 inch) if correct l. Transfer defects back to start of production cycle m. Curve the lens according to specifications using a curving machine n. Check if curvature specifications are met o. Transfer defects back to start of production cycle p. Final cleaning for any impurities q. Polishing of lenses for a shiny or glossy finish r. Final checking of lenses s. Package the lenses t. Ship the finished goods u. Administer preventive maintenance before next cycle (general cleaning of machines, check for machine irregularities) The layout is done in such a way that in case of defects, the transfer back to the start of the production cycle would be easier. Furthermore, the layout allows for job expansion for the workers due to them handling more than one step in the process. Also, this layout is supposed to minimize the amount of distance from one process to another, as long as these processes follow each other. Quality Management Initially, quality checkpoints are put up right after every crucial process. Meanwhile, the concept of six sigma is also implemented in order to address and eventually minimize them. By using the DMAIC, the following is how defects would be addressed: a. Define defects (For instance, bubbles were found.) b. Measure and collect process data (Identify how many products were defective and how much of the production process was affected.) c. Analyze data (What was the cause of the defect? i.e., inconsistency of chemical-to-glass ratio) d. Improve process (What should be done to prevent it from occurring again? i.e, thoroughly checking for proper consistency/ratio of chemicals to glass and/or hiring experts/more skilled employees) e. Control new process to make sure performance is maintained Location The primary determinant of location would be costs of rent and delivery of raw materials. The factory must be closer to suppliers than customers. If we are to apply clustering, it would also be good to be close to competitors, as it would implicate a technology spill-over. To compare the advantages of the possible different locations and the advantages of each, the center of gravity method is while also determining the most convenient manner of delivering orders. Human Resources The main objective of the human resources department is to make sure that the employees are skilled in glass processing. This is in order to troubleshoot properly and detect any defects in the product itself. Since the process is repetitive-focus, the qualifications of the workers are not as high as the qualifications needed for a process-focus design but still higher than that of the product focus. Salaries would be a bit higher than the minimum wage. Furthermore, the following factors shall be observed: a. The criteria on determining which Individual should be assigned to a station must be based on their skills, talents, and strengths (i.e, hiring field experts for checking for defective products and hiring capable persons for cleaning, packaging, and preparing for shipping). b. Employee empowerment should be considered through incentive systems (i.e, offering incentives to employees based on their needs, for instance, car loan for managers while food/transportation bonuses for the laborers). c. Employee empowerment through job expansion (i.e, enriching/enlarging the scope of the jobs, for instance, 1-2 employees assigned for all checkpoints instead of having 1 per checkpoint). Supply Chain Management .The primary suppliers should easily be accessible since raw material orders will only be issued upon demand. There must be a strong relationship that would be built with primary suppliers in order to eventually avail of discounts and a higher assurance of good quality. There should always be backup suppliers in case the main supplier fails to deliver. Other suppliers would include actual glass manufacturers in case of the lack of materials from primary sources. Inventory Management In order to maximize resources and keep inventory holding costs at a minimum, we will employ the Just-In-Time method for managing inventory. Furthermore, we will order only when we need to produce; thereby not falling into the trap of availing of quantity discounts which sometimes incur more expenses in the long run. As a result, to further reduce inventory costs, finished goods could be shipped out of the plant as soon as possible. Scheduling All orders will be taken and processed in a uniform manner. Orders may be changed in specifications only until the preliminary process of producing the modular standard glass lens is concluded, meaning that once the process of curving the lenses, which is the process where the orders differ, the orders cannot be changed anymore. Regularly, orders will be processed and queued regularly, preferably every day, Maintenance Preventive maintenance is done every after cycle, which involves the standard operating procedure of cleaning the machines. When factory is not scheduled for production, a more general preventive maintenance is undertaken to ensure smooth operations during the scheduled productions by increasing the reliability of the machines.

Thomas Jefferson Essay Example | Topics and Well Written Essays - 750 words

Thomas Jefferson - Essay Example The purpose of education is to enlighten and promote inquiry. Religion has an antithetical purpose. It closes the mind, discourages inquiry and promotes dogmatism. As Jefferson writes, the churchmen who taught him betrayed a deeper interest in "how many angels could dance on the head of a pin" while they should have taught their students "how to make that pin work better for mankind." The implication here is that religion in the classroom and churchmen as teachers will not promote investigative inquiry and may stifle students' natural curiosity. Jefferson advocates a practical approach to education, one which will teach students that which they need for their own intellectual maturation and that which the nation itself requires for its development and advancement. With that objective in mind, Jefferson first proposes "general diffusion of knowledge," as in the provision of public education to all citizens. Within the context of public education, the subjects which should be taught are reading, writing, arithmetic and history. Beyond the parameters of a curriculum whose goal is the promotion of numerical and linguistic literacy, Jefferson proposes that the more advanced, the more talented of the students receive a higher education at the expense of the taxpayers. The subjects which should be taught should be reflective of enlightenment and reason. These subjects are "anatomy, medicine, modern languages, and science." The selection of these subjects is predicated on Jefferson's belief that they promote practical and useful kn owledge. Opposed to the "tyranny of the traditional curriculum," Jefferson's education plan revolves around three core objectives. The first is the propagation of knowledge for the purposes of developing a literate, knowledgeable populace who is capable of constructively contributing to the nation's growth and advancement. The second is a more intensive and focused period of higher education, provided at the taxpayers' expense, to those who have displayed intellectual talent and who have the potential to constructively contribute to national advancement. The subjects that these students will be taught are practical, useful and determined by their inclinations. The third core principle upon which Jefferson's education plan is founded is the exclusion of religion from educational system in response to the "tyranny of religious dogma" and the extent to which it functions as an obstacle to the promotion of investigative inquiry, knowledge and critical thinking. It need be noted that despite the fact that Jefferson's own educational experience left much to be desired, his education was typical of his peers. At first, he was educated by his father and taught basic literacy and survival skills. Following that, he was educated in a family schoolhouse by both secular and teachers and churchmen. At this point, his education was traditional and focused on the classics. As he explains, fear was the primary motivator in his education; fear of being beaten by his teacher. Added to that, from Jefferson's perspective, his education, while typical of that of his contemporaries, was impractical. In commentary upon the stated, one may affirm the validity of Jefferson's evaluation of the educational system of his time. Besides diffusing knowledge, education is supposed to broaden the mind and contribute to the development

The Democratization of China Essay Example | Topics and Well Written Essays - 1500 words

The Democratization of China - Essay Example in 2011 sparked public outrage as the government was criticized sharply through blog sites in China with around 200 million followers (Ahlquist and Erik 449). The examples shows how democracy in China is being fought for at a price and they show that the country is soon to experience the independency of the civil societies thus illustrating that the countrys political regime is now facing the challenge of making China a democratic state (Liu and Dingding 41). Also, over the last few decades, academicians especially from the western countries have always used some typical terms to refer to the political situation in China where terms like authoritarian resilience, rightful resistance, and illiberal adaptation have been used to describe the countrys democratic future (Liu and Dingding 43). However, the situation is fast changing where China is now moving closer to modernization that states that economic development is the basis for democratization. Therefore, there is hope for democracy in China as this essay outlines the country’s struggle to become a pure democratic state and also the challenges that may confront the Chinese in their question to become democratic. One of the major problems with the Chinese economic geography is that resources are more concentrated on the urban areas where most of the affluent population lives (Wang 409). However, there is the imminent marginalization of the poor population who lives in the rural areas. In effect, there is an unequal distribution of resources, and this forcing the Chinese to pile pressure on the government for economic democratization (Liu and Dingding 41). The implication is that the unequal distribution of resources brings with it some political consequences where more visible inequality makes the population be disconnted with the political situation. On the other hand, inequality has become a significant political issue in China as more rural dwellers are moving to cities to access apartment buildings,

Enterprise Resource Planning Essay Example | Topics and Well Written Essays - 2500 words

Enterprise Resource Planning - Essay Example Therefore, it becomes essential to revamp these to attain maximum output within the existing resources. The process of revisiting the existing performances, processes or parameters in order to revamp them and improve them to make goals and targets more achievable is called Business Process Re-engineering. They are also denoted by the terms, Business Process Re-design or Business Process Improvement. ERP systems are a single interface integrated systems that enable data sharing and complete management control throughout the organization over multiple departments. It encompasses all aspects of the organization from planning to delivery. Although in theory these systems are supposed to be extraordinarily useful in concept but in reality there are a number of failed implementations of ERP, a very few documented but most of them not being recorded for fear of publicity. ERP systems are expensive and time consuming and therefore failure of the implementation often spells disaster for the company. The ability to utilize and expand on the existing system and put it to better use often demarcates success and failure for the organization Enterprise resource planning is employed to plan and manage the available resources in a company. It is basically an integrated software system that manages the entire range of business processes inclusive of purchase, inventory control, personnel, shipping and financials among an exhaustive list. In essence, an ERP is typically a single database platform of complete information sharing allowing the comprehensive range of inputs and outputs from and to all the departments Challenges in the Implementation of ERP Systems It is clear that for an ERP system to be successfully implemented, they have to be integrated with all the processes and procedures in the enterprise. This is necessary since this integration helps them to function as an entity and enable it to work effectively. When implemented correctly they add enormous value to the company but when not properly implemented, they may poses risks to the company in the industry and business environment, user or management behavior, create bottlenecks in the processes and system functionalities, and jeopardize ongoing business continuity and maintenance time frames. Because the nature of ERP is such that it's a company wide concern, all the risks associated with it need to be looked at as a whole, with respect to organization vision. It cannot be controlled in isolation with respect to a single process alone but has to be considered in close alignment to business objectives and organization goals. Any process that is to be integrated into the enterprise must be evaluated for its capability to meet organizational goals. Once the process has been identified to be integrated, then it is prudent that the process is considered a " best" practice

Threats Facing Gulf Cooperation Council (GCC) Assignment

Threats Facing Gulf Cooperation Council (GCC) - Assignment Example The unified economic agreement between the countries of the Gulf Cooperation Council was signed on November 11, 1981 in Abu Dhabi. These countries are often referred to as The GCC States. This area has some of the fastest growing economies in the world, mostly due to a boom in oil and natural gas revenues coupled with a building and investment boom backed by decades of saved petroleum revenues. In an effort to build a tax base and economic foundation before the reserves run out, the UAE's investment arms, including Abu Dhabi Investment Authority, retain over $900 billion in assets. Other regional funds also have several hundred billion dollars. The region is also an emerging hotspot for events, including the 2006 Asian Games in Doha, Qatar. Doha also submitted an unsuccessful application for the 2016 Summer Olympic Games. However, Qatar was later chosen to host the 2022 FIFA World Cup. In 2006, its GDP (nominal) was $717.8 billion (IMF April 2007), led by spectacular growth in United Arab Emirates and Qatar. In 2007, its GDP (nominal) was $1,022.62 billion (IMF April 2008). IMF predicts its GDP to reach $1,112.076 billion at end of 2008 and $1,210.112 billion at end of 2009. ... Recovery plans have been criticized for crowding out the private sector, failing to set clear priorities for growth, failing to restore weak consumer and investor confidence, and undermining long-term stability. Threats being faced by GCC countries are numerous. These threats are both internal and external. Given the vast possession of natural resources like Oil and Gas, many internal and external forces are at work against these countries. Monarchs rule all the GCC countries, although all of them have provided more or less high degree of social welfare in their states there is a growing demand by public for democracy and basic human rights first being freedom of speech. (Web- The GCC in a turbulent world ) GCC states are facing several domestic challenges headed by demographic issues, which are to blame for political and economic problems as well as others associated with security and linked to the presence of a large proportion of foreign workers on GCC soil. The issues include agg ravation of the â€Å"growing fundamentalist Threat, effects of instability in Iraq, fallout of Iranian nuclear issue, over all security of Gulf, US and EU interests in the GCC area, presence of foreign troops in the area, US strategy in the area to â€Å"prevent any force from imposing its hegemony on the GCC area†, security of oil shipments, presence of US forces in consolidating the GCC regimes, Iranian role to undermining Iraq’s stability and Iranian nuclear issue presenting a serious challenge to the stability of the area. GCC countries remain unstable due to impact of host of issues on the region directly. Major challenges being security, economy and demography. These countries face internal conflicts with each other like GCC versus Iran and Iraq.

Urban Planning Research Paper Example | Topics and Well Written Essays - 1500 words

Urban Planning - Research Paper Example The construction of condominium will make public accessibility to the beach remote because of the protected entry gates, by guards; only condominium residents will have access to it. Moreover the construction on public area of the beach will create ambiguities in general public minds. The construction of condominium will create problems for the City Council and Condominium builders as immense public pressure will rise. The current proposal of the condominium suggests that problems for general public, tax collectors, city council and builders will be seen in the coming days therefore strategic planning in this regard is imperative and essential. PEST analysis is one of the best ways to analyze the prevalent scenario. The political environment of the area is in favor of the construction of North Avenue Beach House Condos. The Mayor of the city is in favor of the construction however political rivals will sooner know about inaccessible public access to the beach and chaos in the city will emerge. The political rivalry of the city needs issue to appear to mobilize masses and this will be the best issue to do politics. The strategic planning of North Avenue Beach House Condos construction can be done in such a way that passage for public accessibility to the beach must be ensured. Changes in the proposed plan are indispensible as there are many quotations which will create problems for condominium to build and operate. The front area of the lake will be shortened due to the construction and people love to visit the spot. Facilitating general public in such a way that they would be cherished by this construction is important. The design of the condominium must be curtailed in this regard. Tenants’ facilitation must be done resourcefully as while the construction takes place; they should be given some other working option. The North Avenue Beach House Condos will be bringing

Community and economic implications of large-scale emergencies and Term Paper

Community and economic implications of large-scale emergencies and disasters - Term Paper Example The recent disasters include the hurricane in the U.S in 2006, the Japan earthquake in 2011, the Pakistan flood in 2011 and the Indonesian tsunami of 2004. These are the most recent and notable natural disasters which have affected the entire world. The disasters take away lives of millions of people. We have seen that there have been thousands of children who have lost their parents due to these disasters. They can ruin entire countries and economies. One of the most notable disasters in history was the Indian Ocean Tsunami which affected Indonesia the most. Other countries were also affected including India, Thailand and Sri Lanka. Statistics have shown that there have been more than 200, 000 deaths due to this historic disaster. It is one of the worst calamities in history. The tsunami caused severe problems for the economy. One of the most dreadful affects was on the tourist industry in these Asian countries. Tourism is one of the vital parts of the economy in countries like Thailand and Indonesia. The disaster caused the countries millions of dollars due to the effect on the tourist industry. The tourist hotels and several buildings were extensively damaged. The effect on the tourist industry let to various other problems as the industry is related with hotels and there are a lot of people employed in the hotel sector. The people, therefore, got redundant and unemployment increased. Thailand’s stock market was also sev erely affected by the tsunami and the market fell by a large number of points. The bank of Thailand estimated a decline in GDP rate by 0.3 % due to the lack of investment. There were very few investors who were likely to invest in Thailand. With the falling tourism industry, it was predicted that the GDP would fall further by 1% by the start of 2005 meaning a 1.3% decline in the Gross Domestic Product. In 2005, the year after the tsunami, the country faced a current account deficit of more than 6 billion dollars. The slowdown of

DOES REMITTANCE HELP IN REDUCING POVERTY Literature review

DOES REMITTANCE HELP IN REDUCING POVERTY - Literature review Example However, it is generally recognised that altruism is the most potent motivator for remittance-sending, fulfilling a sense of responsibility and motivated out of legitimate affection for family members (Maimbo and Ratha 2005). Remittances have been applauded for improving the lifestyles of family member recipients, improving development for local capital markets, contributing toward infrastructure development, and even serving as a catalyst for improving demand of regional goods and services produced within a community or nation. Remittances may also alleviate some dimensions of poverty within a country or community. This section explores the statistics on remittances, investigates various case studies of remittances on economic growth or individual lifestyle improvement, and focuses on whether remittances can, as supported by empirical data, serve as a predictor for poverty reduction. In 2012, global remittances totalled a whopping $529 billion USD (World Bank 2013). Remittances are theorised to have an instrumental role in the economies of developing countries, with remittances represented a marked contributor to a nation’s economic growth and improvement of the lifestyles of less-affluent citizens. In 2009, $316 billion USD was transferred to developing nations, representing transfer activity of 192 million migrant labourers (World Bank 2011a). Remittances are typically delivered through conventional channels such as Western Union, Xpress Money and MoneyGram, however a marginal percentage of remittances do occur through formal banking infrastructure. There is substantial evidence that higher inflows of remittances are linked with decreased poverty (Gupta et al. 2009; Acosta et al. 2008; Adams 2006; Fajnzylber and Lopez 2005). Remittances have been linked to improvement in a nation’s economic growth (Fayissa 2008; Loxley and Sackey 2008), which is a global predictor of poverty reduction. There

International accounting Essay Example | Topics and Well Written Essays - 750 words - 1

International accounting - Essay Example This allows the company to avoid currency conversion costs when acquiring specific raw materials and machineries from the international market. The company can also use the same to cater for foreign loan repayments instead of converting locally generated revenues. The company holds a large volume of inventories, which contains mainly finished products ready for the market. This exposes the company to adverse effects in the market whereby, a decrease in currency value consequently leads to a decline in the value of the stocks held. This includes the loss in value due to obsolescence and possible theft. In addition, the company could be forced to sell the products at a loss to create more space especially if the market is highly dynamic in their tastes and preferences. The company holds substantial amounts of trade and other receivables in its accounts. This exposes the company to the risk of suffering bad debts in cases where the debtors fail to honor their obligations. Although this represents future cash flows for the company, there is so much risk involved that it would advisable for a company to advance the same in the least possible value. The value also provides a pointer towards the possibility that buyers are making payments slowly, which reduces the amount of funds available to cater for expenses

The law relating to organ transplantation Essay Example for Free

The law relating to organ transplantation Essay Organ transplants can vastly improve patients quality of life and benefit their families and society in general by restoring an ill and dependent individual to health. On cost benefit analysis transplants prove ultimately cheaper than long-term dialysis by i 191,000 per patient on average. However, there are fewer donors than there are needy patients although this should not be the case, because the percentage of willing donors lie in the 70s. Nonetheless, actual donations languish in the 20s. I argue that this is due to the misdirected and incoherent legal structure in place. I suggest that to increase the number of organs for transplantation a presumed consent system should be implemented to close the gap between willing and actual donations. In conjunction with improved coordination this will ameliorate the severe shortage. Such a system is ethically and morally justified. I consider other options under cadaveric donation such as increased investment in coordination without a change in the default position of deference to relatives (in the footsteps of Spain), as well as alternatives to cadaveric donation, such as live donations and xenotransplantation. They are however problematic both ethically and practically, such that even if the law formally and effectively ensures that all who need organs get them, it would be normatively wrong. 1 The law relating to organ transplantation The terms of the relevant law must be subject to critique, because ultimately healthcare workers must work within the existing common law and legislation, even as they seek to save patients from an avoidable early death. The definition of death is problematic. Today the concept of brain death has been adopted by most Western countries. Others suggest however that when the capacity for sentience is irrevocably absent, the minimum criteria for personhood no longer exists, despite the presence of a functioning brain stem. Perhaps it is best to admit that it is impossible to define the moment of death with any certainty or precision, and that the important task therefore is to determine at what point in the process of dying organ retrieval becomes legitimate. In the UK, s1(4) of the HTA61 specifies that the doctor be satisfied that life is extinct before organ retrieval may take place but there is no statutory definition of death, leaving that to a matter of clinical judgement. Standard practice is for two independent doctors to perform two sets of tests to determine brain stem death. The HTA61 outdated and prevents the facilitation of a successful programme. The current system tries to allow for all possible scenarios. S1(1) approximates an opt-in system, but there is no definition of who the person lawfully in possession of the body is, and a verbal intention is only legally valid when it is made in the course of the last illness. Further, according to HSC 1998/035, 8. 2, if a patient is a recorded willing donor, there is no legal requirement to establish a lack of objection on the part of relatives, but in practice it is good practice for any objectives raised by relatives to take priority over donors wishes. S1(2) approximates a weak opt-out scheme applying where the deceased has left no recorded expression of his or her wishes. The person lawfully in possession of the body is authorised to remove organs for transplantation if reasonable enquiry shows that the deceased did not object to organ removal or that the surviving spouse or any surviving relative has no objection to the use of the organs. Although it is fairly evident why spouses should be invited to express their views, this does not reflect the reality of the situation in which many adults now live cohabitees or long term partners now fulfil this role. The system is on aggregate incoherent and piecemeal, and when an organ is taken, no one knows for sure why is it because the medical team has requested, or is it because the medical team has procured it under s1(2) of the HTA61? McLean opines that the current legislation is more of a hindrance than an assistance to an effective transplantation programme. So, to increase the number of organs for transplantation a presumed consent system should be implemented in conjunction with improved coordination to ameliorate the severe shortage. Such a system is ethically and morally justified. 2 Dead Donors Presumed Consent Historically doctors were thought reluctant to ask families of the deceased about the possibility of donating their relatives organs. However, Gentleman et al. found that in fact request rates were reasonably high such that the belief that a failure to request is the cause for organs shortage is no longer sustainable. Rather, the problem with the opt-in system is its inability to enforce deceased individuals preferences because the family vetoes it, in part because they were never made known. For a grieving and bereft family, a request for organ donation is difficult to agree to because they can only guess at the wishes of the deceased and if there were any doubt at all, would not the natural answer be a rejection? If relatives had severe objections, they should be taken into account for to do otherwise raises the spectre of the swastika, but the point remains that by changing the default position of organ donation it is a veto clearly against the deceaseds wishes, which would be rather more unlikely to take place than the current veto due to a simple lack of information. It is not that the PC system is ethically unsound. I argue that presumed consent is superior to the opt-in system because it truly ensures autonomy by giving effect to choices each person makes. It gives legal effect to individual autonomy and it ensures truly informed consent when accompanied by public education and information, instead of intuitive responses to organ donation. Nonetheless, some problems with presumed consent have been pointed out. Patient autonomy lies at the very heart of modern medicine and medical research . This is partly a reaction against medical paternalism and an increasing awareness of the integrity of the individual. It may be argued that a presumed consent (PC) system is paternalistic but it concomitantly reinforces individual autonomy and preserves the dignity and integrity of the individual especially in comparison to, for example, an organs market. McLean points out that underpinning the UK system of organ donation is the fundamental view that organ transplantation should be a gift relationship. So Sir Morris doubts that proposals to change legislation to allow presumed consent to be introduced are likely to be publicly accepted. However, why is presumed consent any less a gift? It does not mean widespread harvesting of cadaveric organs. It means greater public awareness and individual choice that is made concrete. More practical considerations also exist. First, the need for sophisticated infrastructure to maintain an opting-out register. But this is a problem of the past century. Today, only Internet access and a computer is necessary. It is no more difficult than maintaining a register for opting-in patients. If the number of donors truly reflects the number that are willing at 70% then it is in fact more efficient to keep a shorter list of those who do not wish to donate, which would constitute only 30% of the population. Secondly, there is a fear of adverse publicity if organs are taken in the face of relatives objections but as argued above, these could be taken into account, and public education moral suasion could persuade the public of the logic of a need for such a system, to cause a change in social values. For example, when the presumed consent system was implemented in Singapore, statistics showed that more people came forward as donors under a separate legal scheme as a result of heightened public awareness of great need. Even the family was more likely to agree to organ harvesting the Muslim cadaver belongs to her family, so despite the exemption of Muslims from the presumed consent system, Muslim donations rose as well. Due to the widespread awareness of the merits of organ donation with public education and the support of religious leaders with clear moral grounds for the scheme, social values developed to embrace this medical system. Third, one might ask if resources could be better employed than on the maintenance of such a system but if it solves the problem of organ shortage and alleviates medical conditions at the knife-edge between life and death, it is a small price to pay in terms of opportunity cost. Alternatives to Presumed Consent Required request of families bypasses individual autonomy. It is precisely the problem with the current system. Financial and medical priority incentives a survey of the systems currently in place reveals that compensation is illegal. Blumstein says that in the US, families are offended when financial incentives are offered when they consent to their deceased relatives organs being donated. Nonetheless, the American Medical Association (AMA) has voted to encourage studies to determine whether financial incentives could increase the pool of cadaveric organ donors. Among strategies considered are small payments to deflect the funeral cost of a relative and preferential consideration for organ donation when a member of someones family has donated an organ. This prioritisation is manifestly unethical it may be pragmatic but why should donation work on this basis? Should it not work on a basis of response to medical need, instead of allowing queue jumping by people who volunteer someone elses organs? Financial incentives could increase the pool of cadaveric organs, but there are other methods to consider namely my proposal of presumed consent which are far more egalitarian and prima facie altruistic so far as cadeveric donations are concerned. Relaxed restrictions amounts to mere tweaking of the existing system which does not address ethical problems with the current system, such as the undermining of individual autonomy. If the list of criteria for the exclusion of donors is made less stringent, to allow a greater pool of potential donors, the final filtrate of donors will still be paltry in comparison with a comprehensive overhaul of the current system. Improved coordination take for example Spains system based on familial consent. The lessons learnt are that a decentralised system appears most effective, comprising 1) local organisations that focus mainly on organ procurement and promotion of donation and 2) large structures that focus on promoting organ sharing and co-operation. This simply means more investment is needed. The real issue remains this: if the main reason forwarded for not having the opt-out system diminished personal freedom is the same reason for why the Spanish coordination system works, should we not be wary, even if the numbers crunch delectably? Coupled with the PC system however this would greatly increase the effectiveness of the organ transplantation system and protect autonomy too. Elective Ventilation of deep coma patients close to death with no possibility of recovery for a few hours to preserve their organs long enough to prepare for their removal after death. A trial held in Exeter in 1988 led to a 50% increase in the number of organs suitable for transplantation, but was halted in 1994 when the Department of Health declared in unlawful, because it was not in the patients best interests but whilst of no direct benefit to the patient, it is not contrary to the patients interests and has the potential to benefit others. Nonetheless, this would still be subject to relatives vetoes without a systemic revamp.

Public Bank Has The Function Information Technology Essay

Public Bank Has The Function Information Technology Essay Public Bank has the function of the mobile banking. Mobile banking is users can perform the services of banking but is through the cell phone or mobile phone. Mobile banking is also known as the M-banking, or SMS Banking. The mobile phone or the Personal Digital Assistant (PDA) can be used as the devices for mobile banking. Mobile banking can be used with the mobile phone or even with the PDA. With the mobile banking user can used all mobile banking functions with convenient without going to the bank for these services. But, how many services that are provided is all depends on the bank itself .Now, the user just need to have a mobile phone with the function for the midlet services need to have the Java and mobile information device profile(MID)P 2.0, with general packet radio service(GPRS) or third generation of mobile telephony(3G) access. While for the Wireless Application Protocol (WAP) services then need to have the browser and WAP 2.0 with GPRS or 3G access then can use the fun ction of mobile banking. Users can use this mobile banking no matter at where with the condition that has the mobile phone has this function. Those users for the mobile banking will be the business man because they will be busy for their work so it is much more convenient if they can just do their payment and other services through the mobile banking. Besides that, the user also can be teenagers it is because nowadays those teenagers do not have much patient to go for banks to lining up for the payment so they will choose the mobile banking. For those user who want to apply for the PB mobile banking system, they must be the existing internet banking customer .Not only users personal can apply for this services, company also can apply for this services but they need to be the existing corporate e-banking customer and have to go to their Account Branch to register for the PB Mobile Banking services. Users who wish to register for the PB Mobile Banking services can follow the steps which are as follow: There are many services which are available in the PB mobile banking service .For the individual customers, they can use it for account inquiry which can perform inquiry for the account balance whether there are enough credit or not and those inquiries can be anytime whether is pass record or current records or some specific transaction. It also can obtain the pages that enable users view all the details regarding the bank account, make payments, outlook tax forms, and complex a payment plan. Not only that, for the PB customers also can do payments such as registered bill payment ,card payment for themselves, card payment registered for the third party accounts and the loan payment for own and for the registered third party accounts. Now you can just pay it through the mobile banking service and no need go to the bank for these payments. Transaction history is for transactions done earlier and the payment history that included deposit, loan/financing, credit/debit card .The users can view back their current balances and the transaction before that .Users can choose to view the transaction items by date range or by account which are current monthà ¢Ã¢â€š ¬Ã¢â€ž ¢s or previous monthà ¢Ã¢â€š ¬Ã¢â€ž ¢s transaction history. If they forget keep record for the month then they can find it back through the payment history so they do not need to worry about it. Besides that, PB it also have the services of funds transfer. Customers can transfer their funds between members of them but they need to own an account before doing that. They also need to registered 3rd party accounts and registered the interbank GIRO. Users can easily transfer their money between users of the same banks or they even also can transfer their money to the other banks. Not only that, for the PB customers also can do payments such as registered bill payment ,card payment for themselves, card payment registered for the third party accounts and the loan payment for own and for the registered third party accounts. Now you can just pay it through the mobile banking service and no need go to the bank for these payments. PB individual users also can do investments with the registered account .After the users decide which to invest in they can pay through the mobile phone. PB also provide for the cheque management, with this users can also request cheque book, stop cheque and check status inquiry. There are so many benefits of using PB mobile banking. Firstly is that it help to save time for the users .Nowadays most citizens are busy with their job, they do not have sufficient time to go to the bank just for those payment but now with this services they can just use the mobile phone and just press a few buttons then the transactions will be done. So you do not even have to go to the bank and queue up. Besides that, this PB services is easy to use. Nowadays almost all people own a mobile phone and the users mostly will be familiar with all the functions .Mobile banking services is easy to use you just need to press a few buttons and follow whatever instruction that is provided and save the transactions made then the transaction is consider success fully executed. Next is that the PB mobile banking services can help users reduce cost. PB provides this facility at the lower costs if compared to conventional banking itself. Users using this service can save a lot of money for the long period. There are few disadvantages also if using the mobile banking services. Firstly is that the security of using the services. While using this services may be will have such viruses that hack the phone and try to get the users important information and it will may not immune. This will strongly harm the user and may cause them lost their important data or information like password, money and others. Sometimes the user can also be susceptible to a phishing-like scam called à ¢Ã¢â€š ¬Ã…“SMiShingà ¢Ã¢â€š ¬Ã‚ . This is happened when the user receives a fake text message that request for the accounts details. Next disadvantages of using PB mobile banking services that are the compability of the mobile phone. Not all type of mobile phone is suitable for mobile banking services; this service requires some important function to access in the services. Although some mobile phone has the capacity to browse the internet through mobile phone but the phone cannot support the anti- virus inside. PB mobile banking services have so many functions and benefits and also disadvantages. So consumers should fully utilize this type of convenient because it really helps a lot but also need to think how to protect their self.

Role of the Change Agent in Organisational Development

Role of the Change Agent in Organisational Development This paper had been concluded in order to interpret the importance of the organization development and how achieving the organizational development process is going to affect the welfare of the organization. The paper identifies the main methodologies and theories that are concerning with the way the changing process are going to be achieved. Through the paper, there would be a identifying to the role of the change agent and the main characteristics that should be available at this person. The paper will also highlight the main dilemmas and the opportunities that are going to face the organizational development agent through the changing process, and how the agent should get rid of the barriers and how the agent are going to seize those opportunities. Introduction The changing nature of the market had influenced the ways that many managers used to think. Many organizations now seek to cop with the change that occurs in the market place and in the management methodologies. This changing nature had derived the companies to lean to changing their old theories and to maintain new ways to run their businesses, and their institutions in many ways. However, the changes in the market nature are considered to be challenges for the companies and the managements, it also can provide them with new opportunities. Thatà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s why it is important for the managers and the businesses owners to be continuously aware with the newest methodologies and theories that help them manage their institutions more efficiently and effectively. Literature review What is the organizational development? Before interpreting the organizational development recently issues, there would be a discussion about the nature of the organizational development process and how this process started. The organizational development is a process that includes developing both of the organizational internal capacity in order to achieve effectiveness, to ensure its sustainability. Sometimes companies seek achieving the organizational development processes for maintaining certain missions, goals, or to cop with the development of the companys competitors. (Thomas G. Cummings, Christopher G. Worley) The organizational development is based on the idea of changing the current state of the company. This change could be through restructuring, or re-engineering the internal structure of the company. Also, sometimes the company seeks changing the operations processes at the company. Those characteristics of organizational development process led Adam smith to come with a broader definition, stating that the organizational development is considered to be the processes that the organization are achieving, through the usage of the behavioral science approach, system improvement, planning, and self-analysis, in order to reach the highest rate of effectiveness. (Smith 1998) How to discover the need for change? The organizational management should develop an understanding of the need for change and create awareness and legitimacy, by seeking out and understanding both of the external data and the internal data, making sense of the perspectives of other stakeholders, and evaluating the organizational management concerns and perspectives. After maintaining those activities, the organizations should identify whether the organization is ready for change or not. This issue will be answered through reviewing the previous change experiences, identifying the organizational degree of openness to change, measure the executives support, and whether there are fair and satisfying rewards for change or not. When the organizational management successfully realizes that the organization is requiring change and is ready for maintain an organizational change process, the organizational management should assign the agent, who is going to develop the organizational developm ent process. (Thomas G. Cummings, Christopher G. Worley) Who is the organizational development agent? The organizational change agent, who also called the organizational development practitioner, is the one, who performs the process of change in the organization. The agent should have some characteristics that would enhance his ability to achieve the process effectively. One of the main characteristics are his wide knowledge about the behavior of the people within the organization, this knowledge can be gained through his interaction with the employees personally, or by his observation to their behaviors. It is prefer that the agent has an academic study in sciences that study the human behavior like; psychology, sociology, and human resources management. The organizations have the freedom to hire the change agent from outside the company in order to change the companys system, or to develop the performance of the companys operations. In this case the change agent is called to be an OD consultant. (Thomas G. Cummings, Christopher G. Worley ) Some organizations prefer to choose one of the inside employees to be responsible for the change process, as he will always has wider knowledge about the companys employees and also because the inside agent will be more caring for the interest of the company. The inside agent usually are chosen from the top management, as to be aware of all of the companys operations, values, and objectives. On the other hand the external agent will has some advantages over the insider, as the external consultant will hold different perspectives, views, and different experiences that the external agent had gained from dealing with other companies. Those advantages will give the company the opportunity to be able to get rid of the restrictions and constrains of the old regime. (Thomas G. Cummings, Christopher G. Worley) What are the OD agents activities? The change agent or the OD agent, with the help of the top management of the company, should perform certain activities that lead an effective change management. One of the main activities of the change agent is motivating for the change, which can be concluded through creating readiness for change and by overcoming resistance to change. Also the change agent has the responsibility to create the organizational vision, through describing the core ideologies and creating the envisioned future. However the change agent plays an important role in the change process, the top management should also develop a political support for the change process, through assessing the change agent power, identifying the key stakeholders, and influencing the stakeholders. It is also essential that the top management manage the transition process, by planning for activities and commitment, and by structuring the change management. One last role that should be played by t he management is to sustain the momentum, by providing resources for change, build support system for change agents, and develop new competences and skills. Finally, Change requires time and many of the expected financial and organizational benefits from change lag behind its implementation. If the organization changed again too quickly or abandons the change before it is fully implemented, the desired results may never materialize. By concluding those activities, the company will ensure that the change agent is going to perform the organizational development process effectively and efficiently. (Dennis Stevenson) What are the organizational development theories? This is considered to be the most fundamental question in the study of the organizational development. The methods that the organizational development agent is going to use are considering whether the agent will succeed in what achieving the change process effectively or not. There had been many methods that had been used by many agents and many organizations, but there are three main theories or methods that are considered to be the most successful ones for planned change. Those theories are the Lewins change model, the action research model, and the positive model. (Alicia Kritsonis) First, according to Lewins change model, there are two particular groups, who hold two different attitudes about the change process. The first group is accepting the status quo and wish that nothing would change. This group of stakeholders restricts change and push employees away form change. On the other hand, the other group is actually pushing for achieving the change process. This group is facilitating change and pushes the employees toward the change process. (Alicia Kritsonis) The German Kurt Lewin, who was considered to be the founder of social psychology, stated that the change process could be illustrated by a model, which is consisting of three main steps. The first step is to unfreeze the existing situation to overcome the strains of individual resistance and group conformity. This unfreezing action takes place through increasing the driving forces that direct behavior away from the existing status quo, decreasing the restraining forces that negatively the movements from the existing equilibrium, or find a combination of the both. The second step of Lewins model is the movement process of the target system to a new level of equilibrium. This step can be achieved through persuading employees to agree that the status quo is not beneficial to them and encouraging them to view the problem from a fresh perspective, working together on a quest for new and relevant information, and connecting the news of the group to well. Finally, the last step of the model indicates the refreezing process, at which the change had been implemented by the change agent in to sustain overtime the change over time, not to allow the employees to return to their old state. The unfreezing step can be achieved through reinforcing new patterns and institutionalize them through formal and informal mechanisms including policies and procedures. (Alicia Kritsonis) Second, according to the action research model, which had been introduced by Lippitt, Watson, and Westley in 1958, there are eight main steps to conclude change in the organization. Those steps are sequenced as followed. The organizational management should identify the main problem of the old regime, and then the management should ask for the help of a consultant with a behavioral science expert. The change agent should gather data and maintain diagnosis for the data that had been gathered from internal and external resources. After maintaining the diagnosis the agent should conclude processes of feedback to the organization, jointing diagnosing of the problem, jointing the action planning, and then the actions should be concluded. However the action of change had been concluded the data should be gathered after maintaining the action in order to evaluate the progress of change and to ensure that the change had been achieved successfully. (Kritsonis, A) Third, the positive model of change, which is also called the appreciative inquiry, had been established by David Cooperrider, who used the model to enhance a positively-focused perspective and an opportunity-oriented intervention. The proponents of the positive change model assumed that the organizational development models are considered to be too negative, as they focus only on the problems, neglecting the opportunities and its importance appreciative inquiry is considered to be focusing more in the humanistic matters, rather than being pragmatic and realistic. It is also considered to be more participatory; rather than being often top down driven. Appreciative inquiry had emerged over the past several decades as alternatives to the other models of the change to the shortly examined reasons. (Boyd Bright, 2007) (Cooperrider, Whitney, Stavros, 2008) (Egan Lancaster, 2005) The positive model of change involves five main phases. The first phase is to initiate the inquiry, through emphasizing the involvement of the members of the organization in order to identify the organizational issue. The second phase is to gathering the information that determines the best of what is in the organization. Then the third phase encourage the change agent should discover the themes; and examines the stories for identifying the set of themes that represent the common dimensions of peopleà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s experiences. The forth phase will include the creation of the preferred future; by identifying the best theme, challenging the status quo, and describe a required future. The last phase will enhance designing and delivering several ways to create the future, through activities and plans that are necessary to achieve the vision. (Herb Stevenson) There some differences between the three models. For instance, Lewins model differs from the other models as it focuses on the general process of planned change rather than the organizational development activities. Also, the Lewins model agrees with the action research model, in terms of level of the participants involvement and the high degree of focusing on change. They also are more concerned with what the organization does wrong, rather than what are the main opportunities that the company has. (Herb Stevenson) What is the general model of planned change? There is a general model of planned change. The model had been introduced by Cummings and Worley at 1993. This model consists of four main steps, which are taking place in a forward sequence. Those steps are entering and contacting, diagnosing, planning implementing process and the evaluating institutionalizing process. First, the entering and contracting stage, it involve making the top management of the organziation decide whether the organization need a planned change program or not. The management should define some resources to this change process. The managemnt should determine the consultant, who is going to runn the change process, and to clearly illustrate the organizational issue into presenting the problem and symptoms. (Miriam Y. Lacey) Second, the process of diagnosing that includes focusing on the understanding of the organizational problem, and the identification of the organizational positive and negative attitudes. Through the diagnosing stage, the management should choose a suitable model to understand the organization as a whole. The best model that many of the organization seek to use is the open system model, which is suggesting that the organization is operating within both internal and external enviroment. This open system gathers specific inputs from the enviroment and transforms those inputs into outputs through social and technological procedures. Then the output of the transformation process is considered to be returning to the enviroment and can be used as feedback to the organizational evaluation. (Miriam Y. Lacey) The third stage of the general planned change model is the planning and the implementing process. This stage enhances the organizations members and the chanage agent to align together to plan and implement the orgaznaitional interventions that is required to achieve the change. The interventions design can be implemented through creating the organizational visions and goals, and through making action plans to implement them depending on the organization readiness for change, current change capablilites, culture power distributions, change agents skills and abilities. There are four types of interventions that could be emplemented. The interventions could be human process interventions (process consultation and team building), techno-structural interventions (downsizing), human resources management interventions (performance appraisal), or strategic interventions (transformational change, transorganizational change, continuous change). The forth stage would be the evaluating and the institutionalizing process. This stage involoves evaluating the effects of the interventions and managing the institutionlization of successful changes programs. (Miriam Y. Lacey) How to evaluate the effectiveness of the change? This could be the most critical question that the top management should ask. The origination should maintain a full evaluation to the results of the change. The main goal of the change management is to close the gap between the planned outcomes and the actual outcomes of change. There are differences in the evaluation process, this differences occur according to whether the change occurred by an internal or external agent. The external consultant rely on repeat business and customer, while the internal agent would prefer relying on repeat business, pay rise and promotion, considering them the main key measures of success. Also, the external consultant focuses on the long-term results, while the internal agent has a little recognition for a job well. (Miriam Y. Lacey) Summary The organization should focus on many issues to be able to survive in todays changing environments. The main issues are the continuously checking for the problems and the new changes inside their company and outside, in the other companies and the markets. This continuous monitoring leads to successfully recognition for the need for change. The organization management should also carefully choose the most successful and knowledgeable agent who is enriched with the highest experience and skills. The successful choice of the internal or external agent will ensure the success of the change process. Also change agent, should manage the change process through the main issues and problems of the organization through a way that will be compatible with the organizational goals. However, the organization could manage the change process successfully; the results may not be as same as planned, because of the continuously changing nature of the environment. Thatà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ s why the company should develop an open system model that facilitates the continuous change process.

Aaron’s Last Game :: Personal Narrative Writing

Aaron’s Last Game Play this game like it’s your last. This is a common phrase that athletes hear from their coaches to help inspire them to play hard in a game. In the case of my friend Aaron Halford, a basketball game during his sophomore year of high school was his last. It was a playoff game for the basketball team and there was a great deal of pressure on the players to perform well to move on to the next round. However, this was one game where regardless of the score, our team was going to lose. One of our players dribbled down the court, looked to pass, and took the shot. The ball bounced from rim to rim, back and forth, the crowd waited with anticipation, but no one even registered whether the ball entered the hoop. Aaron laid lifeless on the court. What happened, did I miss something? Was there a foul? No one in the crowd knew what caused Aaron to be lying on the court. A whistle was blown and the coaches ran out onto the court only to find that Aaron wasn’t breathing. Without any hesitation, Aaron’s dad raced down to where his son was laying unresponsively. â€Å"Grab the defibrillator,† yelled out one of the coaches. Another coach immediately began administering mouth to mouth resuscitation on Aaron. The whole gym was completely silent. I sat there in disbelief not knowing what to do. He’s going to be alright, isn’t he? Surely he will. Is there something I should do? I was short of breath and closed my eyes and began to pray, however, my thoughts made no sense. I can remember reciting over and over, â€Å"Please God, don’t let him die. Let him be ok.† Everything happened so quickly. Before I knew it, two minutes had passed and Aaron still wasn’t moving. At this point, the coach performing the CPR pulled out the defibrillator and started shocking Aaron’s chest. Aaron’s body jolted vigorously as his coach stunned him. The only speaking voice in the whole gym was Aaron’s father who was speaking to Aaron saying, â€Å"Come on boy; please wake up. I know you have it in you.† Tears began to swell in my eyes. This can’t be happening. Aaron’s father kneeled down next to his son’s still body and prayed aloud.

Smoking Cigarettes :: Argumentative Persuasive Example Essays

Cigarette smoking has been identified as the most important source of preventable morbidity and premature mortality worldwide. Smoking-related diseases claim an estimated 440,000 American lives each year, including those affected indirectly, such as babies born prematurely due to prenatal maternal smoking and victims of "secondhand" exposure to tobacco's carcinogens. Smoking costs the United States over $150 billion each year in health-care costs including $81.9 billion in mortality-related productivity loses and $75.5 billion in excess medical expenditures. In the United States, an estimated 25.6 million men and 22.6 million women are smokers. These people are at higher risk of heart attack and stroke. The latest estimates for persons age 18 and older show: Among whites, 25.1 percent of men and 21.7 percent of women smoke. Among black or African Americans, 27.6 percent of men and 18.0 percent of women smoke. Among Hispanics/Latinos, 23.2 percent of men and 12.5 percent of women smoke. Among Asians, 21.3 percent of men and 6.9 percent of women smoke. Studies show that smoking prevalence is higher among those with 9-11 years of education (35.4 percent) compared with those with more than 16 years of education (11.6 percent). It's highest among persons living below the poverty level (33.3 percent). Tobacco started growing in the Americas in 6000 BC. 100 BC, people started using tobacco leaves for smoking and chewing. Now it has grown in a nasty, hard to break habit. The first paper rolled cigarette was made in 1832. It is widely believed that Egyptians soldiers were the first to make this, now famous past-time. Other historians suggest that Russians and Turks learned about cigarettes from the French, who in turn may have learned about smoking from the Spanish. It is thought that paupers in Seville were making a form of cigarette, known as ‘papelette’, from the butts of discarded cigars and papers as early as the 17th century. In 1856, the first cigarette factory opened. It was in Walworth, England, and owned by Robert Golag, a veteran of the Crimean War. Four decades later, fears about the effects of cigarette smoking aroused in The Lancet. During World War I, smoking became hugely popular with soldiers in battlefields of northern Europe and cigarettes became known as ‘soldier’s smoke’. In 1964, the United States Surgeon General Luther Terry announced that smoking caused lung cancer. Shortly after, in 1965, the Federal Cigarette Labeling and Advertising Act required US Surgeon General’s warning’s on cigarette packs.

Defining the Humanities

Defining the Humanities Defining the Humanities The purpose of this paper is to differentiate the humanities from other modes of human inquiry and expression. I will define the humanities of a cultural event of music and how music was an expression of what I know about the humanities, art, style, genius, and culture from the 60s. I will also discuss how the music of the 60s compares with other forms I know about from the same period.One of the definitions of humanities, according to the American Heritage Dictionary, is â€Å"Those branches of knowledge, such as philosophy, literature, and art, that are concerned with human thought and culture; the liberal arts. † Culture is a big part of humanities. Culture, as defined by the American Heritage Dictionary, is the totality of socially transmitted behavior patterns, arts, beliefs, institutions, and other products of human work and thought. These patterns, traits, and products considered as the expression of a particular period, c lass, community, or population (American heritage dictionary, 2000).Music is an artistic form of sound communication via musical instruments and voice that produce sounds and tones. Music is as old as mankind and cultures past and present have music. The â€Å"oldest known song† dates back 4,000 years ago and was written in ancient cuneiform. Cuneiform is a character or characters formed by the arrangement of small wedge-shaped elements and used in ancient Sumerian, Akkadian, Assyrian, Babylonian, and Persian writing (American heritage dictionary, 2000).The certainty of how or when the first musical instrument was invented, however, most historians point to early flutes made from animal bones that are at least 37,000 years old (Bellis, 2010). The music of the 60’s in America is the humanities or culture of the American people of that era. Many changes going on in the 60s including revolutionary changes, extraordinary levels of sexual freedom among youths, and revolting teenagers like no one has ever seen before. Music has consistently been influenced by the trends of its time; reflecting the politics, economics, and lifestyles that exist.The Baby Boomer generation lived during a time when war had a powerful impact on everyone's life. Drugs became, perhaps, one of the most influential variables apparent in the music of the 60s. In the early 1960s a band named the Byrd’s and guys like Dylan changed the way many people looked at music. These bands started an underground wave that flowed throughout the 60s, this became known as the â€Å"Psychedelic Era. † This era introduced drugs to be an important aspect involved in the creation of the music, and was used by the listeners to enhance their experience.Bands such as the Byrd’s and Grateful Dead started experimenting with such drugs as LSD, marijuana, and acid. They believed that drugs could help them create music that would blow the music of the fifties away, and it did (â€Å"T he music of the sixties–the psychedelic eraâ€Å", 1998). The music of the 60s came in many styles. Some of the genres of the era are: Soft rock, (also referred to as mellow rock, light rock, or easy rock) is a style of music that uses the techniques of rock and roll (often combined with elements from folk rock and singer-songwriter pop) to compose a softer, more toned-down sound for listening.Soft rock songs generally tend to focus on themes like love, everyday life, and relationships (â€Å"Soft rockâ€Å", 2010). Hard rock – modify rock and roll (blues, country, and gospel), adding to the standard genre harder sounds, heavier guitar riffs (A short rhythmic phrase), bombastic (long winded) drumming and louder vocals (â€Å"Hard rockâ€Å", 2010). Country rock – formed from the fusion of rock with country (â€Å"Country rockâ€Å", 2010). Folk rock – combining elements of folk music and rock music (â€Å"Folk rockâ€Å", 2010).Punk rock – They created fast, hard-edged music, typically with short songs, stripped-down instrumentation, and often political, anti-establishment lyrics (â€Å"Punk rockâ€Å", 2010). Shock rock – is a wide umbrella term for artists who combine rock music with elements of theatrical shock value in live performances (â€Å"Shock rockâ€Å", 2010). Rhythm and Blues (R;B), Soul, Funk Influenced by R;B (â€Å"Rhythm and bluesâ€Å", 2010). Many artists’ musical roots come from gospel. For example, Elvis Presley started out singing gospel when he was only a few years old later moving onto Rock and Roll (Nite, 1974, p. 95). The art in America of the 60s was influenced by the desire to move into the modern age or future that the space age seemed to forecast. As with the music of the 60s, drugs had an influence on some of the art of the 60s. This art came to be known as psychedelic art (ex. Brummbaer). Major works by Alexander Calder (mobiles and sculpture) or Helen Frankenthaler (non-representational art) showed a desire to escape from details to interpret. Artists wanted to inspire the viewer to leap into the unknown and experience art in their own way.A new artist who appeared was Andy Warhol, a leading name in pop art. Other forms evolving during this time were assemblage art, op art (or optical art) (ex. Vasarely), or kinetic abstraction (ex. Marcel Duchamp), environmental art (ex. Robert Smithson), and pop art, (ex. David Hockney) (Goodwin, 2009). In conclusion, humanities or cultures have been around since the beginning of mankind. Cultures can be estranged in their beliefs hence the creation of new cultures. Music, dance, theater, art, literature, or other cultures can change over time trough many influential channels.For example, the way the war and drugs influence the cultures of the 60s with the songs of war protests and psychedelic art. When changes come about the changes will usually have an effect on the, music, dance, theater, art, literature , or other cultures of the era. The one thing mankind can count on through the years, decades, centuries, and millennium is change.References American heritage dictionary. (4th ed. ). (2000). Chicago, IL: Houghton Mifflin Company. Bellis, M. (2010). Inventing musical instruments. Retrieved from http://inventors. bout. com/od/mstartinventions/tp/musicalinstrument. htm Country rock. (2010). In Country rock. Retrieved May 5, 2010, from http://en. wikipedia. org/wiki/Country_rock Folk rock. (2010). In Folk rock. Retrieved May 5, 2010, from http://en. wikipedia. org/wiki/Folk_rock Goodwin, S. (2009). American cultural history 1960 – 1969. Retrieved from http://kclibrary. lonestar. edu/decade60. html Hard rock. (2010). In Hard rock. Retrieved May 5, 2010, from http://en. wikipedia. org/wiki/Hard_rock Nite, N. N. (1974). Rock on. New York, NY: Thomas Y. Crowell. Punk rock. (2010). In Punk rock. Retrieved May 5, 2010, from Rhythm and blues. (2010). In Rhythm and blues. Retrieved May 5, 2010, from http://en. wikipedia. org/wiki/Rhythm_and_blues Shock rock. (2010). In Shock rock. Retrieved May 5, 2010, from http://en. wikipedia. org/wiki/Shock_rock Soft rock. (2010). In Soft rock. Retrieved May 5, 2010, from http://en. wikipedia. org/wiki/Soft_rock The music of the sixties–the psychedelic era. (1998). Retrieved from http://library. thinkquest. org/21342/text/1960. htm

Assignment: The Welfare Reform Act Essay

The eudaemonia upright exercise is better kn admit as the Personal Responsibility and Work chance Reconciliation Act of 1996, this was created by creator chair Clinton. Clinton vowed to stop welf be, he treasured it to be someones right non just a favour to secure aid. Clinton wanted to help the broken spate who in truth needed help, tho umteen great deal were angry with the exchanges that it made. Clinton did not think that populates reactions would be so negative, however they were. Medicaid did not change the way that they it provides coverage to members, but it changed how galore(postnominal) people it covered. Clinton did not want to pass on seeing his country become dependant on the assistant, he wanted to profit the employment rate. at that place were too many children that were living in poverty and Clinton seen a cycle that he k in the buff he had to break. The eudaemonia ameliorate Act did not seize mountain too many of the beneficiaries to re cede their undeni commensurate coverage, they were still able to receive the coverage if they qualified. The rightfulness conjure upd that if you were poor tolerable you could still receive the health damages.It is total because people rear end still survey and get the health insurance policy if they do not make too much, because a lot of times tricks do not offer private insurance to their employees. The law did affect immigrants, the immigrants that were here illegally were no hourlong to receive health insurance and those that came to the United States legally had to wait quintuplet years earlier they could qualify for insurance if they were poor enough at the time. on that point were many providers that were affected in a negative way because many of them treat Medicaid patients at the time of the Welfare Reform Act. Providers like hospitals and clinics had to face the fact they would lose many patients and have more people who would try and receive free service s. thither were certain states that had more immigrants than others who had to choose amongst helping those patients and turning them away when they no longer could receive any health insurance, unless they got other help from the state (Ku, & Coughlin, 2010).The Act did cut the percent of people who reliable Medicaid, like the illegal immigrants and those that no longer qualified, but if you were needy it is more than plausibly that you still qualified for insurance. It varies from each state there are some states that whitethorn be able to help more than others because they have more state funds. fit in to ( Ku, & Coughlin, 2010), A full-sizer category of people,immigrants go in the United States after August 1996, impart no longer be legal for full Medicaid coverage, although they remain entitled to apprehension business coverage. Most people who qualify still could receive assistance if they were needy. The Welfare Reform Act has rock-bottom the amount of fraud and has also change magnitude the amount of people who are working. many an(prenominal) people were forced to go to job programs, to ensure that they had the necessary tools to get anchor on their own feet. If you wanted to receive TANF this was a requirement.Before this act was in place there were many people verboten there that were taking emolument of the system, people were getting to use to the gold and other assistance that was easy to get. The new law was made to put a stop to the way that things were headed to. The new extension has a better chance at succeeding in life because there is more help out there. You can still get health insurance, gold aid, and food stamps you just have to actually be in need. The law completely requires that you do what you can to be able to do it all on your own and they will help along the way. There are many people that probably wish that things were the same as they were before this law was put in place, but things are still go on to g et better.According to research, Some 2.9 million less children live in poverty forthwith than in 1995 (Rector, & Fagan, 2003), that is a very large amount. The percent of children that were living in hungriness went down and the amount of people who were having children out of wedlock has also gone down (Rector, & Fagan, 2003). The new act makes sure that the adults who are asking for the assistance go to a job program that helps you to get on your feet and be able to take care of your family without any assistance. All of these things have saturnine out to be more unconditional than negative, so it is good that our former President Clinton brought a change to America.ReferencesKu, L., Coughlin, T. A. (2010). How the New Welfare Reform Law Affects Medicaid. Urban Institute, p.1 Retrieved October 3, 2010 from http//www.urban.org/publications/307037.htmlRector, R., & Fagan, P. Ph. D. (2003). The continuing good news about welfare reform. The Heritage Foundation, p.1. Retrieved O ctober 3, 2010 from http//www.heritage.org/research/reports/2003/02/the-continuing-good-news

Responsibilities of a team leader Essay

Four responsibilities of a police squad leader in our composition1. Food whipping files (Health and Safety, Food and Safety). number 1 of all told, to make sealed that all make environment is safe for employees and customers. Second, to check if all departments are providing near Food alert standards set by government at work place. As advantageously, to make sure that all legally required documents would be up to date. 2. Communication. All police squad leaders constantly need to be in good communicational skills, if you want to hold up prospering business. E preciseday you have to give out with idea office as sound as different restaurants, to know whats happening in all go with, using ph integritys or e-mails. And dont stymy to pass crucial news for team members. Inside the house, usually, Managers team is communicating though the LogBook, and with team members during briefing fourth dimensions in front sifts.3. Motivation is the driving force, which help cou rses us to achieve goals. Leaders using need result satisfy individual postulate and team volition have brainchild to complete the tasks. Its very important demo in running business. Dep closedowning on how motivated teams are, it may further congeal the effort they put into their work and and then increase the standard of the output. 4. Presenting good case and standards or the caller.Team Leader eer inescapably to be as mannequin how to act at work, and that other team members would be able to bring in any(prenominal) experience. If everyone willing represent good company standards and will look after the customers well, they will not only think well of the team but also of the company in general.Two examples of the problems you would need to par invite to soulfulness with more authority1. Racism. It is criminal to discriminate against anyone of the grounds of their race. If it would happen in work place, management team needs to investigate. Just GM or Head offi ce member has authority to take action onsuch a complaint. 2. Reconstruction. Every business has yearly bud narrows, if someone wants to reconstruct the building outside or inside it has to be approved by GM.Feedback on own performancegathered feedback to identify one of my strengths as a team leader and one playing field for improvement Strength Organized team supporter. Always supporting team and present organizational skills. Area for improvement rudeness, toughness. Sometimes, choosing haywire way of speaking + gain very demanding on the things to be done.Establishing trust one thing to describe what you can do to establish and keep trust within the team you leadRespect for others. integrity of the most important points to work on. If it will be trust and understanding in the team, there will be maintain and good atmosphere for work, witch will course business to run smooth. To maintain trust you have to work on couple of following points Time- set apart time to be wi th these race, work with them, bawl out with them and still play with them. In the end you will gradually start to absorb that there personality or point of view arent that hard to get along with after all. Patience The accuracy is that the best people, the smartest people and the most successful people take a good long look at other people and express empathy and selflessness towards the people they associate with. Listening- always to have time to listen for the others, to step aside and to take a look at their opinion. perchance some examples can be even better then yours. Laughing- its one of the important points, to build the team, not in force(p) to be a working robots. With the laugh in the teamwork will run perfectly, plus good relaxed atmosphere. Honesty- if you will be straightforward with them, they will be the same with you.